About the Website:
Purplle.com is becoming very popular like Flipkart or Jabong or Myntra. Purplle is exclusively for Beauty and skincare products unlike Flipkart or Myntra. I have been buying from purplle for the last couple of years.They hold products from all Indian Brands and few international brands. Navigation is easy with good filters. You can add products to your wishlist and check back later.
Delivery Service & Packaging:
Delivered just perfect all the time, good packaging. I have bought oils, lipsticks, eye makeup items, nail polishes, etc. This time it's all nail polishes, packed well and never once had a problem of replacement. All products are labelled and with proper invoice.
Reward Program & Promotional Offers:
You earn purplle points for each purchase that can be redeemed. The run promotional offer every week on some or other brands. You would also receive discount coupons through email that can be used. you would also receive 15% discount when you review any product that you have purchased.
Customer Service & Support:
This is the only area I am a little disappointed. Their hours are less, and less staffing. I hardly received response for my email but through phone. Some of their reps are very rude. They are still improving on that area.
Overall shopping experience: 4/5 reduced one rating due to Average Customer Support.
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